Abdo!! Very good service
Exceptional service from the Volvo team going above and beyond!
I would like to express my heartfelt gratitude to the Volvo team for their exceptional service. They truly went above and beyond, delivering a remarkably efficient and pleasant experience. From the moment i arrived, I was treated like royalty.
The waiting room was beautifully appointed, boasting luxuriously comfortable chairs. The complimentary coffee and fresh fruits added a delightful touch, which I thoroughly enjoyed.
However, I must extend my special appreciation to David Dufour, the adviser who assisted me during my appointment. Without a doubt, he is the epitome of outstanding customer service at Volvo. David's down-to-earth demeanor, friendliness, politeness, and helpfulness left a lasting impression. His remarkable knowledge of dashboard issues was commendable.
In my opinion, David deserves recognition and promotion to serve as a model for teaching others how to navigate the new Volvo features. Unfortunately, the previous ( in June 2022 ) person who attempted to show me was disinterested, rushed through the process, and provided insufficient information. It seemed evident that he was more preoccupied with his own iPhone, perhaps even browsing Facebook.
I kindly request Volvo to refrain from hiring young, inexperienced individuals to assist older clients with new technologies. Your exceptional service is highly appreciated, and once again, thank you for providing such a fantastic experience.
Alda S.
